Terms of Business for Rouxel Transport Management 

Trading as Transport Training UK.

Introduction 

These Terms of Business govern the provision of consultancy services and training courses ("Services") by Rouxel Transport Management Ltd ("the Company") to the client ("the Client"). By engaging our Services, you agree to the terms and conditions outlined herein. 

Scope of Services 

The Company will provide consultancy services and/or training courses as specified in the proposal, agreement, or communication between the Company and the Client. 

The Company agrees to use reasonable skill and care in the provision of the Services. 

The scope of Services may include (but is not limited to) management consulting, training courses, workshops, and tailored consultancy work. 

Fees and Payment Terms 

Consultancy Fees: Fees for consultancy services will be detailed in the quotation provided to the Client and agreed upon prior to the commencement of work.  

Training Course Fees: Fees for training courses will be quoted in advance and must be paid by the Client prior to the commencement of the course unless otherwise agreed in writing. 

Additional Expenses: The Client will reimburse the Company for all reasonable expenses incurred in connection with the provision of Services (e.g., travel, accommodation, materials), provided that these have been agreed upon in advance. 

Payment Terms: Invoices for all fees are payable on receipt, unless otherwise agreed.  
 

Cancellations and Refunds 

Cancellations by the Client:  

• If the Client cancels the booking for a training course 28 or more days before the scheduled date, the Client will receive a full refund of any fees paid. 
• Cancellations made between 15-28 days before the training course will incur a cancellation fee of up to 25% of the total course fee. 
• Cancellations made between 7-14 days before the training course will incur a cancellation fee of up to 50% of the total course fee. 
• Cancellations made within 7 days or less of the training course date will result in forfeiture of the full course fee. 

Cancellations by the Company: The Company reserves the right to cancel or reschedule a training course due to unforeseen circumstances. In the event of cancellation, the Client will receive a full refund of any fees paid. The Company will not be liable for any additional costs incurred by the Client as a result of cancellation. 

Liability 

The Company will not be liable for any loss or damage suffered by the Client resulting from delays in the provision of the Services, unless caused by the Company's gross negligence or willful misconduct. 

The Company’s total liability for any claims arising under these Terms will not exceed the total fees paid by the Client for the Services in question. 

The Company will not be liable for any indirect, consequential, or special damages, including but not limited to lost profits or business interruption. 

Intellectual Property 

All intellectual property rights in the materials created or used by the Company in the provision of the Services will remain the property of the Company unless otherwise agreed in writing. 

The Client will have a non-exclusive license to use any deliverables provided as part of the consultancy or training course for internal purposes only. The Client may not distribute, copy, or use the materials for any other purpose without the Company's prior written consent. 

Confidentiality 

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the Services. 

Confidential information will not include information that is (i) publicly known, (ii) disclosed to the receiving party by a third party without restriction, or (iii) independently developed without use of the disclosing party's confidential information. 

The confidentiality obligation will survive the termination of this agreement. 

Termination 

Either party may terminate the agreement for the provision of Services by giving 28 days' written notice to the other party. 

Either party may terminate immediately if the other party commits a material breach of this agreement. 

Force Majeure 

The Company will not be liable for any failure to perform its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, acts of government, labor strikes, and failures in telecommunications. 

Governing Law 

These Terms will be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. 

Amendments 

The Company reserves the right to amend these Terms of Business at any time. The Client will be notified of any changes, and continued use of the Services will be deemed acceptance of the new terms.